ANN SUMMERS BOOK A PARTY
This site is operated by a Team of Independent Ann Summers Brand Ambassadors, appointed by the Ann Summers Sisterhood (formerly Party Plan), to sell Ann Summers products since 2005.
All products sold on the site are genuine Ann Summers products or products from partnership brands (e.g Vush, Lora Di Carlo).
Delivery & Returns
Standard Delivery is just £3.99 for orders under £40 and FREE for orders over this... our current delivery timescale is 3-5 working days although many deliveries do arrive quicker than this, this often depends on your local Royal Mail sorting offices.
For some postcodes, our Standard Delivery service can take longer to arrive: BT, GY, HS, IM, JE, KW, ZE2 and ZE3.
Next Working Day Delivery is £5.95.
For some postcodes, our Next Day Delivery service can take longer than 1 working day to arrive: AB, BT, DD9,10,11, DG5-9, FK17-21, GY, HS, IM, IV, JE, KW, KA27-30 KY10, 14-16, PA20-38, 41-49, 60-78, 80, PH5-9,11-13,15-26, 30-50, Isle of Man (PO30 – 41) TD5, 15, Isle of Scilly (TR21-25), ZE
If you’re not happy with something you purchase from us, for any reason, then you can return it to us using our free returns service and we’ll be happy to exchange your item(s) or refund it for you. Items must be unworn, unwashed and in their original condition with all tags intact for lingerie and all seals intact for toys and accessories.
There are a few things we can’t exchange or refund, these are;
All sex toys, where the packaging/ box has been opened, unless the item(s) are considered damaged or faulty
Lingerie, which has been used or where the hygiene seal, tags or labels have been removed
Hosiery which has been used and where the seal is broken
Returns are FREE
You must notify us of an intention to return an item no later than 7 working days after we deliver the goods. You must do this in writing to firstname.lastname@example.org. You will receive an email response with the instructions on how to return your product.
Any refund will be issued after the product has been received, inspected and processed at the warehouse.
Please allow 5-10 working days for the funds to show in your account after they have been received and processed.